Deliver state-of-the-art live messaging, self-service FAQs, and streamlined ticketing directly to your users under ZConnect's premium corporate brand.
Active Tickets
SLA Met
Response
john@company.com
"Can we schedule an upgrade to the support package before the next billing cycle?"
ZConnect provides a decoupled customer chat widget and ticketing dashboard built for modern enterprise pipelines.
Embed a responsive floating chat widget directly on your site. Users can search FAQs, resolve issues, or hand off to a live human operator — all without leaving the page.
Equip your support operators with a comprehensive, lightning-fast dashboard. Track incoming sessions, filter tickets by status, and respond with canned templates.
Every layer of the ZConnect ecosystem is aligned to deliver a modern, cohesive experience for operators and clients.
Create and order category-based FAQ topics. These topics resolve common questions automatically within the widget, deflecting up to 40% of standard ticket loads.
Configure parameters such as widget titles, default modes, bot names, and feature access permissions. Adapt widget settings instantly for individual client domain names.
Verify end-user identities using secure HMAC-SHA256 signatures generated server-side. Secure priority routing and SLA validations automatically.
Allow your tenants to match ZConnect directly to their website styling. Test how theme selectors and accent presets adapt components immediately.
ZConnect uses secure, isolated backend nodes. Client authorization signatures are verified using cryptographically secure HMAC-SHA256 tokens, and referrer origins are strictly sanitized to prevent injection threats.